Terms and Conditions

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  4. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  5. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  6. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  7. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

  8. All orders includes shipping and handling fee.

  9. All Australian orders are inclusive of GST.

  10. International customer maybe required to pay additional VAT / GST and/or custom fees.

  11. Stock will only be sent on full payment of the proforma invoice.

  12. Goods remain the property of Danmei 4eva until full payment has been received.

Refunds/ Returns

In the unfortunate event that you receive item(s) with major defects, we will require you to send us photo or video evidence of the item and packaging. We will evaluate the evidence and provide a replacement if possible. In the event that a replacement is not possible, we will offer a refund or store credit for your next order. 

No exchange or refund is permitted are 2 weeks of receiving the items.

We do not accept change of mind returns.

We do not accept exchanges or refunds on cosplay costumes & accessories, clothing, shoes or jewellery. 

Please be aware that minor defects on the corner of boxes can occur during transportation. For such events, we will not be responsible for this.

For items that are not in good condition, before we dispatch the goods, we will let you know prior and you can make the final decision.